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All Categories
Anexo
Annexation
Body Worn Cameras
Building & Safety Applications and Permits
Building & Safety Inspections and Certificate
Business License
Claims
Community Resources - Aquatics Rental Information
Community Services - Facility Rental
Cypress Neighborhood Center
Dog Licensing Information
Engineering General Questions
Environmental
Environmental Planning
ePayable
Healthy Fontana
Home Fire Sprinkler Systems
Online Police Reporting
PD - Traffic
Planning Applications Subdivisions and Zoning
Redevelopment
RV Parking
Special Events
Starting a Business
Wal-Mart Project
Weed Abatement
Will the net terms change? How soon will we get paid?
Your terms will remain the same, however, you do gain float; funds are typically deposited within 48 hours after processing the transaction.
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ePayable
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1.
Is this a requirement? Will it affect our Vendor-Client relationship if we decline?
This is the preferred method of payment and part of an effort to reduce checks and eliminate paper waste and inefficiencies. It is not required. This will also decrease the time it takes to complete payment and is more convenient than handling a check.
2.
Are there any fees associated with this method of payment?
Payments will be processed as credit card transactions, so your standard merchant fees will apply. There are not any direct fees imposed by the client or issuing bank.
3.
Is it safe to keep the card number on file?
The new payment process keeps that card account with a credit limit of $0 until an invoice has been approved for payment. Once it is approved, the card will be funded with the exact amount due and you will received a remittance, which is an electronic confirmation that the card is ready to be charged. This technology makes keeping a card on file completely safe.
4.
What if our company policy does not allow us to keep a credit card number on file?
Would your company allow you to maintain only the first 12 numbers on the card? For security reasons, the remittance advice, which authorizes payment, only identifies the last four digits of the card; upon receipt of the remittance you would have the complete card information in order to process the transaction.
5.
Will I received payment for all our company locations?
Receipt of payment will remain the same. If you currently receive once check for multiple locations, you will maintain one card number on file and the remittance will identify the appropriate location by invoice number, date and amount. If a separate check is sent to each remit-to address, a unique card number will be assigned for each location.
6.
Will the net terms change? How soon will we get paid?
Your terms will remain the same, however, you do gain float; funds are typically deposited within 48 hours after processing the transaction.
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