Claims Management

In the event an incident occurs, the affected person/group/business may file a claim with the City of Fontana. A claim against the City must be made in writing. A claim form must be submitted to the City Clerk’s Department within six (6) months of the date the incident occurred. If there is not enough space on the claim form, please use additional paper and identify information by paragraph number.  

The claim form must be accurately completed, printed, signed and mailed or hand-delivered to the address below. Electronic and facsimile filings will not be accepted. 

Submit Claims to:
City of Fontana
Attn: City Clerk’s Office
8353 Sierra Ave.
Fontana, CA 92335

Allow 45 days to process and investigate your claim. You can expedite the investigative process if you provide written justification for the amount of loss indicated. Personal injury claims need to be accompanied by unaltered copies of bills from treating physician(s) or other expenses incurred. All information submitted will be evaluated together with the results of the investigation. 

**Please be advised a claim submitted does not guarantee a commitment to pay your claim or an admission of liability. All information submitted will be evaluated and investigated to make a final liability decision.**